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Joseph Matthews, PT, DPT, CSCS

Joseph Mathews, PT, DPT, CSCS, Practice Administrator, Advanced Orthopaedics & Sports Medicine, will cover the most important aspects of phone wait times and how you can implement best practices based on his own experience. Advanced Orthopaedics & Sports Medicine currently has an impressive average wait time of only 28 seconds! Learn how they made this possible and what you can do to increase your own phone efficiency. 

Mathews has served as the Administrator at Advanced Orthopaedics and Sports Medicine (AOSM) in Northwest Houston, since 2010. Joseph is a practicing physical therapist who not only serves the needs of his patients, but also serves his employees as the Director of Physical Therapy at AOSM. Joseph has been a member of the Advocacy Council for six years and has served on the Planning Committee for four years. He is an active member of the T-Bones group and has even helped to develop their current website. His comprehensive and quality care of patients is a true testament to his passion for the field of Orthopaedics and the future of medicine. Joseph’s sense of humor, razor-sharp whit and light-hearted demeanor, however, are the reasons patients always come back.

Product Type
On Demand
On Demand

After the Storm: Coming Back from Disaster

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Craig Henry |  Debbie Mitchell |  Joseph Matthews
Audio and Video
Short Description:
Learn from other AAOE members who have experienced what comes “after the storm”. They will share their practices’ own plans and offer their advice, having been through Hurricanes Harvey, Irma, and Ka...

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