First impressions are made within seconds. Visits most typically begin with and are completed with your receptionist. It's essential that this role is valued, supported, and empowered to perform maximized time of service collections. Receptionists are your frontline staff members and have a substantial impact on getting payments! Learn key numbers to track and benchmark, as well as specific techniques that help resolve back-to-front issues. Attend this session to discuss best practices and real life success stories that can greatly improve your revenue cycle at the front desk.